Find your answers here
How long does the shipping take?
Orders are usually processed within 1–3 business days. Shipping times vary depending on your location:
4–7 business days
7–14 business days
You'll receive a tracking link as soon as your order is on its way!
I’m having issues placing an order — what should I do?
We're here to help! If you're experiencing problems at checkout or with your cart, try refreshing the page or using a different browser. Still stuck? Just send us a message— we’ll respond as quickly as possible and make sure your order goes through smoothly.
I would like to return or replace my order — how does it work?
No problem! If you're not completely happy with your order, you can return or exchange it within 14 days of delivery. Items must be unused and in their original packaging.
Just email us your order number and reason for return, and we’ll guide you through the next steps.
I would like to cancel my order — what should I do?
If your order hasn’t been shipped yet, we’re happy to cancel it for you. Please contact us as soon as possible with your order number.
Once the order has been processed or shipped, cancellation is no longer possible — but you can still return the item after delivery.
Couldn't find your answers?
We’re here to help! If you didn’t find the information you were looking for, please don’t hesitate to contact us directly. We’ll be happy to assist you as soon as possible.